Rolekeep / Support
Support
Email support@rolekeep.com. We usually reply within two working days.
I bought a pass on another device
Open Settings → Passes → Restore Purchases, signed in with the same Apple ID.
Does my pass renew?
No. Passes are one-time purchases that end on their own. Nothing to cancel.
I’m not getting interview reminders
Reminders need a round with a date and time. Check that notifications for Rolekeep are allowed in the iPhone Settings app.
Refunds
Purchases are made through Apple. Request a refund at reportaproblem.apple.com.
Export or delete my data
See Delete your data.